Start Your FREE TRIAL TODAY! Microsoft Teams Direct Routing in Australia Add calling functionality to your Microsoft Teams users. Keep your existing phone numbers. Make and receive phone calls using Microsoft Teams. Use advanced call routing features and reporting.
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Microsoft Teams Integrationwith our business grade
hosted mPBX solution

Microsoft Teams is a great tool for cooperating with your team. If you also require an efficient way to communicate with the outside world, place or receive business phone calls, create voice menus, call queues, record calls, get detailed statistical reports and more, look no further than Microsoft Teams direct routing integration with our bespoke mPBX solution.

Modern VoIP Hardware for Cloud Calling certified by Microsoft Teams

Take advantage of a state of the art unified communications platform and increase the flexibility of the supported hardware. Allow your users the option to use physical desk phones or the Teams application with a headset.

Benefit from Microsoft Teams certified handsets from Yealink, that include large colour displays, HD voice, POE support and more. Or alternatively, the range of active noise cancelling Jabra Evolve headsets, specifically optimised for the Microsoft Teams application.

Microsoft Teams Direct Routing
Frequently asked questions

What is direct routing?

Direct Routing allows customers to choose their telecom provider like Quantum VoIP to route phone calls in and out of Teams application. Basically it allows you to use Teams to make and receive calls.

Does Microsoft Teams direct routing support hosted PBX features?

All the Hosted PBX features like call transfer, custom caller ID, fax to email, callerID routing, voice menu, call recordings, user performance reports, call queue wallboard and many more are available when you using Microsoft Teams direct routing with Quantum VoIP.

Can I use desk phones with Microsoft Teams?

We offer a range of MS Teams certified handsets from Yealink. You can browse for a list of available handsets by going to Equipment section of the web site. Teams desk phones use proprietary Microsoft voice encoding and hence other VoIP phones will not work with Teams.

What is required for using Microsoft Teams direct routing?

To use Microsoft Teams direct routing you need Microsoft 365 subscription with Microsoft Enterprise E1, E3 or E5 license with a ‘phone system’ addon. Also, a phone number is required to make or receive phone calls. Moreover, you can purchase Teams compatible handsets to receive or make phone calls without using software on your PC if you like.

Does Microsoft Teams replace Skype for Business?

Yes, in 2021 Skype for Business will be retired. If you are using Skype for Business you will experience no change in the service until the July 31, 2021 but we strongly recommend to start to migrate to the new Microsoft Teams service right now as it is more convenient and advanced way of communicating within business.

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